Communication technologies follow the fast-paced development of technology. Running a business requires you to look for the best services and providers for communication with your clients, partners, employees, and anybody else involved. This can become overwhelming since dozens of providers out there promise a lot, yet results often need improvement.
Voice over internet protocol (VoIP) became popular due to fast and responsive usage. It allows you to use the advantage of the internet compared to traditional landlines. Discover the best business VoIP providers and phone services to support your daily operations.
First on the list is one of the most popular services out there, Nextiva. This company promises and delivers 99.99% uptime which is a significant factor in this industry. Unlimited calling and texting are the leading offers, and you can buy or lease a phone from this company.
The software is easy to use, so it suits the needs of smaller companies, yet it’s scalable to answer the demanding requests of more giant corporations. If you are planning to scale up your operations, this is important. Nextiva will even help you configure your call centre’s technical part if needed.
If you are a one-man team and don’t have plans to scale your operations to a corporate setting, Grasshopper might be ideal. This company allows you to add additional business numbers to your phone, which is perfect if you often go abroad. It is also a great way to separate your professional and private life communication.
Grasshopper service works with any smartphone, so you don’t need to buy their physical devices. They offer desktop and mobile applications, which is helpful if you spend a lot of time away from your phone, with headphones in front of the laptop.
Going back to the category of scalable solutions, we found CallHippo as a well-known VoIP provider. The software interface is easy to use, so the initial setup shouldn’t take more than a few minutes. Like the solution from Nextiva, CallHippo also allows you to scale up your operation to a call centre using the same software.
If you decide to use CallHippo for your call centre, you will interact with many different analytical options, call monitoring, and other useful features. The fast operation separates this provider from many others, allowing you to get a local phone number in around 200 countries instantly!
4. GoTo Connect
GoTo Connect comes from a reliable and trustworthy LogMeIn team. It allows you to use messaging, conference calls, voicemail, and even video call features. The uptime is promised to be 99.99%, and another remarkable promise is free worldwide calling.
The developers behind GoTo Connect made an easy-to-use builder, which you can use to create flows of the calls. This allows neat and understandable phone call routings. The system for after-hour calls is equally advanced, creating professionally sounding and pleasing results.
Mitel is a provider who cares that their customers understand the data and analytics behind their everyday work. This is why they developed a nice-looking and readable analytics dashboard with a system for invitations and notifications.
A common problem regarding the interaction between colleagues, clients, or anybody is forgetting. With the Mitel alert system, you and your employees will not fail to make routine phone calls. Currently, their services are available with US, Canada, UK, and Australian phone numbers.
Even though most of our communication happens online, phone calls are essential for urgent matters. Taking the most out of digital and traditional communication systems seems the best solution.
This is why VoIP services strive to create a big difference between businesses and set new standards for reliable calls and messaging.