How Situational Leaders Move Beyond Rigid Identity
Shed rigid identity, balance drive with empathy, and put the mission above personal vanity.
How to Diagnose Service Advisor Training Gaps
A practical framework for defining competencies, scoring proficiency, diagnosing gaps, and building targeted advisor coaching.
From Schoolteacher to Rodeo Clown: JJ Harrison’s Unusual Path
JJ Harrison went from a master’s degree and eight years of teaching to a PRCA rodeo career built on comedy, courage, and improvisation.
Why Constraints Can Become a Leader’s Best Strategic Asset
Replace learned helplessness with multiple options, creative experiments, and strategic agency.
How Intentional Leaders Design Their Environment
Define the mission, own the outcome, and build systems that make the declaration real.
How Service Managers Can Turn Performance Data Into Coaching
A practical coaching framework for advisor performance, skill development, trust, and retention.
Miss Rodeo America 2026 on Travel, 4-H, and Agriculture
Olivia Favero spoke about 4-H, farm responsibility, rodeo travel, and welcoming new fans during her Speck dealership visit.
How Intellectual Humility Creates Leadership Leverage
Curiosity, steel-manning, and intellectual humility improve strategic judgment.
The Leadership Role You Perform Shapes the Team
Narrative leadership turns daily execution into shared meaning and identity.
Why Prepared Service Advisors Build Customer Trust Faster
A practical guide to vehicle history, pre-writes, department capacity, customer rapport, and service-drive workflow.